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  1. Web Pixie Web Pixie

    For some reason, my password doesn't work & I hesitate to log out of for fear it will no longer work here either. where 2 go for help?

    Thursday, 21-Aug-08 21:56:14 UTC from web
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll Evan Prodromou

      @webpixie - hmmm interesting!? sounds like maybe two things going on. Lets check in with @evan to make sure you have your account deets.

      Thursday, 21-Aug-08 21:56:45 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic Thanks! Should I send him a dent, or you?

      Thursday, 21-Aug-08 21:58:06 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - I'm gonna look to see exactly what you need to know, and then we can double check. 1 min.

      Thursday, 21-Aug-08 22:01:55 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - So, you're afriad you've forgotten your identi.ca password? Or you're not sure about your jabber settings?

      Thursday, 21-Aug-08 22:04:46 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic I'm pretty much of a novice so I don't know about jabber settings.

      Thursday, 21-Aug-08 22:07:14 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic I really don't think I forgot my password but that's one possibility.

      Thursday, 21-Aug-08 22:07:50 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - So, you try to add your identi.ca account in twhirl. You enter webpixie, click the '+'. Then, find that account, click "connect"

      Thursday, 21-Aug-08 22:10:52 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - Then, it'll ask for your password. and click 'Login'. At which point do you get an error? and is there any error message?

      Thursday, 21-Aug-08 22:11:44 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic Says it can't authenticate. I'll try it right now and see if that's what it really says

      Thursday, 21-Aug-08 22:12:48 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic "Sorry, could not log you in with that username and password. Could not authenticate you."

      Thursday, 21-Aug-08 22:14:26 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - hmmm... Well, you should get an email with instructions on how to recover your password.

      Thursday, 21-Aug-08 22:18:08 UTC
    • AskSeesmic aka thomasknoll AskSeesmic aka thomasknoll

      @webpixie - if that doesn't take care of it, you might want to ping mr. evan

      Thursday, 21-Aug-08 22:19:07 UTC
    • Web Pixie Web Pixie AskSeesmic aka thomasknoll

      @askseesmic I'll check for the email. Thank you very much!

      Thursday, 21-Aug-08 22:20:36 UTC
    • Web Pixie Web Pixie Evan Prodromou , AskSeesmic aka thomasknoll

      @askseesmic It tells me I'm already logged in when I click the link in the email. Shall I explain all this to @evan?

      Thursday, 21-Aug-08 22:24:17 UTC

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