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We're staking our claim on identi.ca! Need help with a Comcast issue? we_can_help@cable.comcast.com. @ComcastScott is also here to help.
Thursday, 03-Jul-08 02:01:11 UTC from web-
@comcastcares - Is there any way I can get Big Ten Network here in SJC (zip code 95112) as part of a premium Sports package?
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@kjs welcome to identi.ca!! You should ping your local Comcast guys about Big Ten Network out there. It's a local call in each market.
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@comcastscott Just leave Gtalk on all night? There is no way to see any @ replies, even if they aren't following you. :(
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@comcastscott cool beans! thanks! still checkin this out & I may use it more when I can use twirl to see replies
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@zachflauaus Have you tried this? Not perfect but not bad for day one developing http://pipes.yahoo.com/srcasm/identicareplies
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@comcastscott Haven't seen that. Wish the RSS feed extended out a bit more, but like you said, not bad for one day. Can't wait for the rest.
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@zachflauaus Avoid the confusion - just stay up all night! lol
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@susanbeebe PARRTY! I've only had one meal in the past 24 hours and still going strong. PARRTY! lol
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@comcastscott mentioned this lovely pipe for reading @replies http://pipes.yahoo.com/srcasm/identicareplies Nice!
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Comcast surprised me today. In 1 call, they fixed all billing issues. & had a technician arrive in 2 hrs. Thanks 2 @comcastcares on Twitter.
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@comcastcares is on ABC World News Tonight this evening talking microblogging and customer service. Way to go Frank!
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Getting a ton of hits as a result of @comcastcares appearance on ABC tonight. Great feedback and chances to serve!
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@comcastscott hi!! :) we're in OH yet. MO prolly Thurs. then OK then ??? not sure
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Very Cool article http://ping.fm/2JS6z @comcastcares Keep up the good work.
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Hear our KKOB Twitter Interview, cheering for @comcastcares, here. http://ping.fm/2ecac
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getting ready for The CouchCast in about 20 minutes. join us at http://couchcast.org - interviewing @comcastcares
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MicroBlog question - will federation break the ability to seek out your customers on Twitter and respond to them ala @comcastcares?
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RT @comcastcares: "We do not supply a router unless u have home netwking. I personally prefer this way so I can have a gigabit router."
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@comcastcares I need to pay a one-time balance for a friend who is off n the wilderness. Best way to do that? Phone or online works for me.
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Working on a constant contact newsletter. Still impressed with @comcastcares on twitter because of last night.
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@comcastcares You are saying that you will take away broadband from a customer that has no other recourse for 12 Months and Comast 'CARES'?
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Well I know that @comcastcares will go dark very quickly without responding to my comments! After all what can they do except "CARING"! LOL
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@comcastcares No One agrees with what you are about to do from 1 October! NO ONE! You Over charge already!
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@comcastcares Step in the right direction? You gotta be kidding - Gotta! For whom? Deep pockets of Comcast that "CARES"? This is gauging!
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@comcastcares Cost that you are charging is high! You got slammed by FCC. I guess there should be more regulations! DEMs are coming!
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@comcastcares It is an unjust and male policy for the Clients! AS for undferstanding it, we understand!! REGULATION is the answer!
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Comcast user and you are not happy with their policies? Please twitter it and point your messaged to @comcastcares! Not that they care! LOL!
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ooooh! I believe that @comcastcares went DARK! Too much pressure? No Logic to backup their claims? All the above? DEMs R coming! REGULATE!
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@comcastcares what Question? You asked no Question! You made decrees from your high exulted Comcast palace! LOL! Ask a Q & get an A!
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@comcastcares Bandwidth is much cheaper than you make it sound. Give nothing away! But don't gauge either!Take Service away for 12 months?
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@comcastcares checked what @skyzophrenyk was saying: $200/m Comcast bill! That is over charging and you want to disconnect for 12 months?
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COMCAST IS HERE COMCAST IS HERE!!! Kiss Kiss to @comcastcares!!
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@comcastcares - the crew came out yest..really appreciated the extra effort..unfortunately picture cuts in and out.like the HDMI = not 100%
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@comcastcares | completely understood..thanks, you guys exceeded my expectations as far as responsiveness and listening..nice job
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@comcastcares - u guys friggin rocked over last 2 days..had a flickering box - 2nd crew came out today..it was scheduled for next week..:)
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@comcastcares I see your here as well, Frank. Maybe you'd like to look at http://army.twit.tv . You may or may not know of leo Laporte
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@comcastcares In the past three days Comcast has had an 8-hour outage & refused to display Flickr and Picasaweb. Wonderful.
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@helvetia Can I help?
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Just met @comcastcares in person.
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Just told my @comcastcares story on our microblogging panel #mpdm
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@comcastscott Thanks, but I got help from @comcastcares (Twitter). Much appreciated!
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RT@kvwong #FCF08 @comcastcares is here telling his story-joined twitter to answer questions they were already talking about - (Frank rocks!)
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@JGoldsborough -was contacted by @comcastcares when I was bitching about provisioning-I would have continued 2 vent if not..hard 2 map value
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@comcastcares what's the deal with the Mountain network? Is that them or Comcast that's keeping them from expanding beyond Comcast?
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@comcastcares and when can I get The Mountain in HD?
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@comcastcares Do you represent Comcast officially? At first I thought your username was an ironic joke. But you seem to be serious!?!?
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@comcastcares My friends & I try to spread the word to EVERYONE to "Boycott Comcast"...due to Comcast's admired "throttling down" net speeds
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@comcastcares Comcast has ADMITTED to "throttling down the speed" of it's own paying customers & is alleged to have censored net CONTENT!
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@comcastcares I read that Comcast has CENSORED (changed) actual Internet data delivered to paying customers screens for POLITICAL reasons.
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Wow! Twitter's @comcastcares , on a Sunday afternoon/evening, responds to my service inquiry. Volunteers to replace cable modem. Epic WIN!
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Just talked on the phone with someone in executive customer relations at Cablevision. Told her all about Twitter and @comcastcares success
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@comcastcares how do i get to watch cricket test matches here in the us?
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@comcastcares how do i get to watch cricket test matches here in the us?
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@comcastcares Im done. I have billing question. Hold for 20 minutes, they disconnect me. Call again "overflow service" im fired up right now
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@comcastcares Does Comcast own Fancast? And if so, which networks does it partner with / plan to partner with?
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@comcastcares - care to explain to me why you're in bed with a cartel that doesn't believe in due process? (RIAA)
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@comcastcares Guess who is at my home? Thats right a comcast tech. I need my cable tv/dvr service. Diagnosis pending.
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@comcastcares We now have groups here at identi put I see that you have not start a group for comcastcares. Please!
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@comcastcares, I keep getting voicemail messages from Comcast telling me to call them about my account. I don't have an account.
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@comcastcares, this is a cellphone and if they are marketing calls, they are breaking the law, as I understand it. Thanks in advance.
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New TiVo installed. Need cablecards. Why can't I install them myself @comcastcares?
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Can a Comcast employee look a the current internet package for my father he has no clue what he has and can't read the bill @comcastcares
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Happy 1 year on Twitter Frank RT @comcastcares: Today is my 1 year on Twitter and I have not been on all day.
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Comcast called and left a message for me... "Hello Hello... Hello Hello..." and I thought @comcastcares about what they want to tell me :(
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Comcast on a year of twittering http://bit.ly/3tPv6 @comcastcares really good work comcast keep it up
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RT @comcastcares Phone Outage should be resolved 10 minutes or so
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This is crazy - RT @comcastcares: Wow Verizon is leaving 14 states http://ping.fm/yhbLR including WA and OR
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. . . still waiting for the cable guy, almost 30 minutes late now . . . @comcastcares , really?
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@sautter shoot me an email with your contact info to we_can_help@cable.comcast.com and I can get an ETA.
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@comcastscott Thanks for offering to help, the cable guy arrived about an hour late.
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@thedudedean Can I help?
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For @comcastcares, or whomever: Well, Versus here in C-ville has been frozen on one screen for 2 hrs. Broadcaster issue? No Tour de France.
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is sad! Internet is down & @comcastcares said it would be Tuesday before it's fixed even though 46% of my neighbors are offline as well
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Yup it's down again @comcastcares
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@comcastcares is there a known outage on the west side of Albuquerque? I have no broadband or TV coming in.
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@thedandee Heyt Dandee! email me your address and acct phone and I'll take a look. scott.westerman@comcast.net
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@comcastscott Bill checked and said there was an outage. Thanks for the followup though.
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@comcastscott @comcastcares Comcast started doing wildcard DNS replies, in clear violation of how DNS works. Please fix this ASAP!
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★ ★ ★ It's Craptastic! Comcast digital cable (non-HD) is NOT working. The HD box in other room is fine. @comcastcares ? #comcast ★ ★ ★
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Dear @comcastcares, I'm now missing True Blood and it makes me doubt if you really do care. No TV for the last 36+ hours.
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#Voluntweetup video streaming equipment + @comcastcares in the background http://ping.fm/QCYmg
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@comcastcares plz ask your technicians to let customers know when they "didn't complete installation"
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