Plusnet (plusnet)
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Ouch! Did you manage to get it raised in the end John? ^BP
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@thistleweb we can tell what OS a customer is using but only if their router is registered with our TR069 platform ^BP
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I'll look into it Gordon ^BP
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Sorry John, major BT network outage - http://ur1.ca/91g0o ^BP
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can you msg us your username so we can see a copy of the offending email and fix it? ^BP
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@grifferz have a read of the tweet i've just fired across!
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@grifferz what was the email about and are you one of our customers? i've a feeling it will have been sent by bt rather than in house?
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@bma there aren't any service-wide issues at the moment so sounds like your problem's unique - are you still having issues?
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@hewbass is that using n or b/g Matthew? worth investing in an n router/dongle if it's the latter?
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