Yutaka Niibe at
I got reply from aircanada, which suggested to contact lost+found by thier "web chat" system. Thus, I told that it didn't work, that's the reason why I wrote by email.
Their web pages has been fixed to remove links to the "web chat" system. That's the improvement. But I don't know they accepted my request to forward my message to lost+found.
Their web pages has been fixed to remove links to the "web chat" system. That's the improvement. But I don't know they accepted my request to forward my message to lost+found.