Amitai Schleier

Amitai Schleier at

+1 for TDD reducing the frequency and scope of these kinds of things for me, at least with the non-functional languages I've worked with (as @joeyh has heard me opine previously). Maybe the thing worth getting better at is asking folks who can't report a bug very precisely to make an appointment to show you. You'd have to go into town, and they'd have to prepare to reproduce the bug.